Privacy Policy

01Overview

This Privacy Policy explains how Vero Soft collects, uses, and protects information when you use our platform. It applies to Vero administrators, processor partners, and merchant teams who use the service.

02Information we collect

• Account details such as name, work email, and organization
• Operational data you enter — payments, refunds, invoices, and reporting activity
• Usage and device information collected automatically to keep the service secure

03How we use information

We use information to operate and secure the platform, provide role-based access, generate reporting, respond to support requests, and improve the service.

We do not sell your data.

04Sharing

We share information only as needed to provide the service — for example, with the connected payment providers that process transactions, and with partners who administer merchant accounts they onboard, according to their role-based access.

05Data and security

Access is aligned to each role, with audit trails and encryption in transit. Connections to the platform are encrypted, and we apply safeguards appropriate to a payment-operations environment.

06Data retention

We retain information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

07Your choices

Account administrators can manage users, roles, and much of the data within their workspace. For requests regarding your personal information, contact us using the details below.

08Changes to this policy

We may update this policy periodically. Material changes will be reflected in the date above and communicated where appropriate.

Questions about privacy or a data request? Contact security@vero-soft.test.

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